New Belgrade gas cut until Wednesday: numbers to call
Srbijagas is halting deliveries for works in Bezanija from September 29 at 5 a.m. until Wednesday at 11:50 p.m. Here is how long that lasts and which numbers to save.
How long will the gas supply in New Belgrade be cut, and who do you call if you need help? The short answer: from Tuesday, September 29, at 5 a.m. until Wednesday, September 30, at 11:50 p.m. at the latest. That is about 43 hours in total, and roughly four of them had already passed by the time this article was published.
What exactly is being done in Bezanija?
JP Srbijagas of Novi Sad, the distribution system operator, posted a notice on its website on September 25 about works to replace block valves. The work is at the gas facility GMRS-GRC “Bezanija”, the main metering and regulation station and the main distribution hub.
In its notice, Srbijagas states:
“Consumers at the delivery point ‘Novi Beograd’ will be left without regular natural gas supply.”
The operator says it has informed the distribution system users who will lose gas. The notice names no streets or neighborhoods, only the delivery point “Novi Beograd”, and it does not say how many households are affected.
Why does a “short-term” cut last almost two days?
The notice describes the cut as short-term, yet the stated period runs from 5:00 a.m. Tuesday to 11:50 p.m. Wednesday. That works out to 42 hours and 50 minutes. The Wednesday time is also given as the latest possible, so the return of gas is an upper limit, not an exact hour.
Once the works are finished, supply goes back to the regular regime. Srbijagas asked consumers for patience in its notice:
“We ask consumers in this part of the City of Belgrade to be understanding about the works described.”
Which numbers should you save in your phone?
Add them to your contacts before you need them. Srbijagas lists the following:
- emergency intervention duty service: 0800 220 020
- distribution system operator contact center: 0800 021 020
- commercial affairs contact center: 0800 20 20 24
- email address for Belgrade: kontaktcentar.beograd@srbijagas.com
The first number on the list is the emergency intervention service. For questions about the cut itself, the operator has a contact center.
How do you get through two days without gas in the kitchen?
If you cook on a gas stove, one simple step is to plan your meals for these two days in advance. Cold dishes, an electric appliance if you have one in the kitchen, or ready-made food will do the job. There is no point waiting until Wednesday evening and only then checking what is in the fridge.
The notice also does not give the exact hour when gas returns to individual buildings, so for individual questions contact the operator’s contact center at a number from the list above.
