6,000 Dinars: 877,525 Applications, Complaints Open
Serbia's Finance Ministry has released a new tally of applications for the one time 6,000 dinar payment and explained how to file a complaint if the money doesn't arrive or an application stalls.
The number of applications for the one time 6,000 dinar cash payment has grown to 877,525, Assistant Finance Minister Ognjen Popovic announced this morning. By the same point, the Treasury Administration portal had logged more than 1.3 million status checks, meaning far more citizens simply checked whether they qualify than actually applied for the money.
“So far, 877,525 citizens have applied for the 6,000 dinar payment,” Popovic said, in a statement carried by Tanjug.
The figure shows how much the pace has picked up since day one. According to an earlier tally, by noon on the first day of applications there had been 361,000 applications and 602,000 status checks. Finance Minister Sinisa Mali had previously said that in the first night alone, from midnight to 8 a.m., about 83,000 applications came in through the portal, setting the tempo that has continued since.
Who gets the money automatically, and who has to apply?
Applications are handled entirely online, at idp.trezor.gov.rs, and the window closes on September 21. All that’s needed to apply is a citizen’s unique personal identification number and the registration number of a valid ID card; nothing is submitted on paper.
Two groups of citizens don’t need to apply at all. The first are pension and disability insurance beneficiaries and recipients of social assistance, who receive the payment automatically. The second are citizens who already hold the status of rights holder under the Law on Free Shares; they too are entitled to the money without filing anything. Disbursement for all categories begins on September 22, and the money is paid out through Postanska stedionica Bank: anyone who already holds a current account there receives the payment on it, while anyone without one gets a dedicated account opened automatically by the bank.
How is a complaint filed?
One detail the Finance Ministry only clarified today is what happens if something goes wrong. Complaints are filed electronically, through the same Treasury Administration portal, under the “Report a Problem” section. Before that, a citizen first checks the “Application Status Check” section to see whether the application was recorded and meets the requirements, and only files a complaint after spotting an actual irregularity.
A complaint can be filed in three situations: when there’s a problem with the data in official records, when the application’s status itself is in question, or when the money hasn’t been paid. The right to complain isn’t limited to those who applied on their own; pensioners and social assistance recipients whose payments are made automatically can file one too.
Citizens don’t have to run the verification that follows a complaint themselves. Data is exchanged directly with the Treasury Administration by the Interior Ministry, the Republic Fund for Pension and Disability Insurance, the Ministry of Labor, Employment, Veteran and Social Affairs, and the Ministry of Justice, so no one has to gather certificates from various registries on their own. The procedure is set out in a new Finance Ministry regulation, which takes effect the day after its publication in the Official Gazette of the Republic of Serbia.
Anyone who secures the right to the payment through an electronic application has one year to withdraw the money from the account. For now, there’s no indication that the application deadline of September 21 will be extended, and the next official tally of applications is expected right before that deadline runs out.
