Volvo XC40 Recall in Serbia: Chassis 0170126 to 0554860
The Volvo XC40 recall, code R10388, was published August 12 on the NEPRO portal: vehicles built from 2020 to 2022 may have high-voltage battery cells that overheat when fully charged.
The recall of the Volvo XC40 on the Serbian market carries the code R10388 and was published on August 12, 2026, on the NEPRO portal run by the Ministry of Internal and Foreign Trade. The measure covers XC40 passenger vehicles built between 2020 and 2022, and the recall was initiated by the manufacturer, Volvo Car Corporation.
The scope is defined by chassis number. Vehicles with chassis numbers between 0170126 and 0554860 are affected. The country of origin for the vehicles in question is Sweden.
Where the Fault Lies
Volvo has determined that affected vehicles may have a problem with the high-voltage battery. The battery cells can overheat when the battery is fully charged, and in the worst case that overheating leads to fire. That is the reason the recall was opened.
The high-voltage battery is the cell pack that powers a vehicle’s electric drivetrain and operates at a higher voltage than a conventional car battery. In the XC40, it is present in the electric and hybrid drivetrain versions, while versions with a conventional internal combustion engine do not have this component.
What Should Owners Do?
The fix starts with diagnostics, not a parts swap. The health of the battery cells is checked first, to determine whether a faulty cell exists within the pack. Only if such a cell is found is it replaced.
Owners are being notified of the required steps by the company VCAG doo, as stated on the NEPRO portal. Owners themselves should check their vehicle’s chassis number and compare it against the range given in the notice, since that range is the only criterion for determining whether a vehicle is covered.
The notice does not state how many XC40 units are affected on the Serbian market. What was published is the chassis range, not a vehicle count, so the scale of the recall in Serbia cannot be derived from the announcement.
Not the First Recall Through the NEPRO Portal
The NEPRO portal is where product recalls in Serbia are published centrally, and vehicles are a regular entry on that list. The same portal previously carried a recall of Citroen Jumper passenger vehicles, built between February 2, 2024, and November 13, 2025.
The range in notice R10388 spans three model years, from 2020 to 2022, so a vehicle that has since changed owners could also fall under the measure. That is why the notice instructs owners to check the chassis number themselves rather than wait to be contacted.
